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Receiving complaints is one of the ways we make sure the services provided by regulated communication professionals meet the required standards.
In this section you will find everything you need to know about making a complaint.
How you know if the concern you have about your communication professional should be raised with us as a complaint.
All the information you need to tell us if your communication professional fails to meet the required standards.
Details of the process we use to investigate the concerns you raise with us.
We describe how we will deal with concerns raised about the standard of the service you provide.
Details of upheld complaints.