Setting the standard

Should I make a complaint?

Should I make a complaint?

Should I make a complaint? Sometimes you might feel that the service provided by a registered communication professional falls below the required standard.

Often the best way to resolve these problems is to tell the communication professional at the time so they can modify the service they are offering. All regulated communication professionals are used to acting on constructive feedback and will welcome your comments.

If you fail to resolve the issue directly you may make a complaint. You will need to provide evidence that your communication professional has breached at least one section of the Code of Conduct.


Find a communication professional

Register check