Setting the standard

What happens if a complaint is made about me?

What happens if a complaint is made about me?

What happens if a complaint is made about me? We will treat you fairly and keep you informed of progress at each stage.

We will review the information in the complaint against the Code of Conduct and previous decisions made by complaints committees. We will assess if the complaint requires further investigation, if it does, we will let you know.

We will send you a summary of the complaint and ask you to provide additional information that we need. You will also be asked to comment on the information and evidence provided by the person making the complaint.

When we have all the information we need you will be invited to attend the complaints committee meeting to make your case in person.

The complaints committee will consider all the evidence provided and make its decision. We will let you know the committee's decision within two weeks of the meeting.

If you believe the procedure for reaching the decision has not been followed correctly you may make an appeal.


Guidance for ASLI members

If you are subject to a complaint, ASLI can offer you support to guide you through the process. You can find full details of the mentoring support scheme on the ASLI website.


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