NRCPD regulates communication professionals who work with deaf and deafblind people. Our job is to safeguard the wellbeing and interests of people who rely on those professionals. We do that by checking that every sign language interpreter, sign language translator, speech to text reporter, lipspeaker, interpreter for deafblind people and notetaker is properly trained to do their job safely and consistently. We set standards of professional practice and make sure only professionals who meet those standards can carry an NRCPD photo ID card. We promote the importance of registration and make sure it is seen to add value to the vision of a society in which deaf people are fully included.
We want deaf and deafblind individuals and the general public to be able to locate a communication professional that best suits their needs at any time. To allow this to happen we publish free to use online registers which are available 24 hours a day, everyday.
We campaign to promote the benefits of using only NRCPD Registered professionals in the public sector. We do this by lobbying public service providers and government departments, encouraging them to guarantee provision of NRCPD Registered communication professionals when deaf and deafblind people access their services.
We quality assure training courses undertaken by professionals to make sure they cover all the elements required to meet the agreed professional standards in their disciplines.
We investigate complaints made about communication professionals on our register. This helps us to make sure the services provided by all the professionals we regulate meet the standards we require of them.