Our new phone number is 0191 323 3376.

We are Recruiting

18 January 2019

NRCPD is looking for a diligent and client focused Case Administration Officer. We are embarking on a period of important developmental change as a charity and independent voluntary regulator. Our purpose is to promote the best possible communication between D/deaf, deafblind people and hearing people. We set high professional standards and register communication professionals who meet these standards. Numbers are growing year on year and we now have more than 1,500 professionals on our registers. Our vision is for every communication professional working with D/deaf and deafblind people to be required by law to register with us.

We investigate professional conduct cases which come to our attention from concerns raised by users of services and members of the public. This is a unique and exciting opportunity for a competent and experienced case administrator or case officer with a wide range of skills to make a difference in delivering our case management service in order to build confidence and trust with our stakeholders, challenge poor practise and raise standards to keep people safe. You will administer a case load consistently and accurately, gathering and collating evidence and referring onwards for examination and findings as appropriate, to deliver effective outcomes.

We are looking for a flexible team player who can also support the wider responsibilities of the team whilst maintaining high standards of customer service and attention to detail. Experience of working as a case officer or equivalent in a regulatory, HR or legal environment will be important for the successful candidate and additional knowledge of supporting committees and hearings is beneficial.

For a job description and person specification please contact kate.price@nrcpd.org.uk

£21,000 (FTE) for 30 hours pw part time based at our offices in Belmont Business Park, Durham.

Applications via CV and covering letter to enquiries@nrcpd.org.uk

Closing date is 30 January, interviews and assessment will take place on 11 & 12 February.

Check the register

Find a communication professional