Complaint references: CR7

12th Jul 2018

Professional Discipline	Sign Language Interpreter
Date Complaint Received	17/07/2017
Date Complaint Closed	06/12/2017
Origin of Complaint	Service User
Registered or Trainee	RSLI
Nature of Complaint	Alleged conduct of RSLI during conduct at a job centre
Summary	Potential breaches of 1.1, 3.2, 6.1 of the Code of Conduct & ethical principle 'to be honest'
Outcome	The case examiners found the registrant breached 1.1, 1.3, 6.1 & 7.3 of the Code of Conduct. The case examiners found the registrants actions meant the service user lost trust and confident in the registrants ability to work effectively. The case examiners did not find it was in the public interest to refer the case to the complaints committee. The registrant was given a warning regarding performance and future conduct in accordance with section 27c of the complaints process