Complaint references: CR30

7th Mar 2019

Professional Discipline Sign Language Interpreter
Date Complaint Received 07/03/2019
Date Complaint Closed 30/05/2019
Origin of Complaint Service user
Registered or Trainee Registrant
Nature of Complaint Complainant raised concerns around unprofessional conduct and a breach of confidentiality. It was alleged that the Registrant used inappropriate language during an assignment and provided specific details relating to another service user. It was also alleged that the Registrant initiated signing without instruction from the Complainant, which was outside the role of an interpreter and took control away from the Complainant.
Summary NRCPD considered the breach of confidentiality allegation and concluded there was no case to answer. Investigation conducted into potential breach of Section 6.1 of NRCPD's Code of Conduct regarding the unprofessional behaviour.
Outcome The Case Examiners decided based on the evidence provided, that there was a realistic prospect of finding an impairment of fitness to practise, but that it was not in the public interest to refer the case to a Complaints Committee.

The Case Examiners decided in this case that a warning should be issued to the Registrant regarding future performance and conduct, asking R to consider specifically, the impact of the use of inappropriate language and assumed informality.

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