Complaint references: CR38

12th Nov 2019

Professional Discipline Sign Language Interpreter
Date Complaint Received 12.11.2019
Date Complaint Closed 03.03.2020
Origin of Complaint Service user
Registered or Trainee Registered
Nature of Complaint Complainant raised concerns around interpreting provision provided during a networking conference. It was alleged that the Registrant was unable to voice over effectively, lacked understanding, that vocabulary in interpreting was poor and many signs were out of context. Furthermore, the Complainant alleged that inappropriate conversations were initiated by the Registrant, and comments were made by the Registrant, which the Complainant felt were inappropriate. The Complainant stated that as a result, they found themselves relying more on the secondary Sign Language Interpreter present.

Witness statements were obtained by a third-party colleague of the Complainant present during the networking conference, along with the co-working Sign Language Interpreter.
Summary Investigation conducted into potential breach of Sections 3, 3.1, 3.2, 3.3, 4, 4.1, 6 and 6.1 of NRCPD's Code of Conduct.
Outcome Case Examiners decided based on the evidence provided, that there was not a realistic prospect of finding an impairment of fitness to practice, and that it was not in the public interest to refer the case to a Complaints Committee.

The Case Examiners stated that significance should be given to the co-worker's statement, in which it was stated that the co-worker did not witness or experience any practice that gave rise for concern. The Case Examiners state that the evidence suggested effective co-working and support. Furthermore, the Case Examiners state that the Registrant exhausted all steps in preparing for the assignment, by requesting preparation materials and meeting with the co-worker prior to, and after the assignment. Case closed.

Browse complaints by month

2020 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2019 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2018 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2017 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2016 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2015 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2014 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2013 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
2012 JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

Check the register

Find a communication professional