Complaint references: CR119

The Complainant raised concerns regarding the Registrant's professional competence.

The allegations relate to the Registrant's interpretation during medical appointments, including concerns about the accuracy and completeness of interpretation, their understanding and interpretation of terminology, their use of appropriate interpreting techniques, and their communication of the service user's requests and information.

Investigation conducted into potential breach of Standards 1.3, 3.1, 4.1 and 6.1 of NRCPD's Code of Conduct.

Case Examiners concluded that based on the evidence provided there was realistic prospect of the facts being proved, but that it was not in the public interest to refer the case to a Complaints Committee. The Case Examiners therefore provided the Registrant with specific advice.