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Complaint references: CR7

12th Jul 2018

Professional Discipline Sign Language Interpreter
Date Complaint Received 17/07/2017
Date Complaint Closed 06/12/2017
Origin of Complaint Service User
Registered or Trainee RSLI
Nature of Complaint Alleged conduct of RSLI during conduct at a job centre
Summary Potential breaches of 1.1, 3.2, 6.1 of the Code of Conduct & ethical principle 'to be honest'
Outcome The case examiners found the registrant breached 1.1, 1.3, 6.1 & 7.3 of the Code of Conduct. The case examiners found the registrants actions meant the service user lost trust and confident in the registrants ability to work effectively. The case examiners did not find it was in the public interest to refer the case to the complaints committee. The registrant was given a warning regarding performance and future conduct in accordance with section 27c of the complaints process

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