04 May 2020

NRCPD Working During COVID-19 Crisis

All NRCPD staff continue to work from home until further notice under the national guidance from UK government, and business is continuing largely as normal. We still have a member of staff going into the office once a week for ID Badge printing. We have adopted reduced telephone answering hours and registrants are advised to get in touch via email, in preference to telephone. If you do call and it is not answered in person, you can leave a voicemail that will be dealt with. General issues will be picked up on social media too.

NRCPD Spring 2020 Newsletter

There's been a lot going on at NRCPD since the last newsletter, and so we wanted to give you a quick update before the summer.

Earlier in the year, we successfully decoupled all of our operational processes from Signature, and moved into our new offices. This means that NRCPD is now fully independent as a charity. We've been working towards this for three years and it is great to have achieved it well ahead of the target of the end of 2020. We are now back up to a full staff team with the arrival of Tori Raw as the Registration Services Officer - she joins us from Signature and has plenty of experience working with the registers there, and so is a huge boost to NRCPD and those that have dealt with her already know she has settled in immediately.

We were in the process of recruiting additional lay trustees to join the NRCPD Board, but we have had to put that on hold whilst the COVID-19 crisis continues. We are disappointed, but we have to make sure we are safe and will pick that up as soon as we can.

Our development work with the Registers continues apace. We completed the review of the CPD policy earlier in the year, and this month we announced the roll out in November of the revised policy, accompanied by a revised CPD handbook. Also, we are working on a new registration route for Deaf Interpreters and this is well underway, with the aim of it being open from the autumn. We will keep you updated on this also.

We began reviewing the NRCPD Complaints Process at the end of last year and have now received all the submissions from the Professional Associations and NUBSLI. We are consolidating the material we have and will shortly invite contributions from other organisations including d/Deaf charities and awarding bodies. With so many involved and much detail to work through, it will take some time to conclude the review but we hope to do so by the end of 2020.

The NRCPD outreach program has been badly affected by the COVID-19 crisis. Before restrictions came in, we were able to attend the Deaf Studies Conference in Wolverhampton in February. Now however, the remaining planned events over the spring and early summer, such as Deaf Day 2020 and workshops with Cambridgeshire Deaf Association in Peterborough and Royal Association for Deaf People in Croydon, have either been cancelled or postponed until further notice. We will issue a revised outreach program as soon as conditions allow.

Due to the pandemic and the financial pressures that many of you are under, we have put in place temporary measures to help anyone struggling to pay their registration fees. These measures include the ability to register or renew for just six months and the extension of payment terms from 30 to 60 days. From May 1st, you will automatically receive 1 Structured CPD credit per month until further notice. You will see the CPD credit on your online CPD record too. These changes apply to all registers and they will be in place for as long as is necessary.

If you are struggling financially and our temporary measures do not help you, then we urge you to get in touch with us. There is a good deal of flexibility available and we can adopt a more tailored approach for you. The important thing is to make sure you can stay on the register so you are always ready for work when it comes, and can maintain your professional standing as a NRCPD Registrant or Trainee. If you are due to renew and you are considering taking a break or if you have any questions about the registration changes, please get in touch with us. We are also looking into introducing an instalments scheme on a permanent basis and we will let you know more about that later in the year.

If you have any questions at all about the above, please get in touch with us at:

Other news

Stewart Simpson OBE

We are saddened to hear of the passing of Stewart Simpson OBE. As the Chief Executive of CACDP until 1999, he was a driving force behind the development of BSL Interpreting qualifications and the registers. NRCPD would not be here, as the national regulator of language professionals working with and for d/Deaf people, if not for Stewart. Please see our news article here for further detail.


We've recently been involved in the "Where is the Interpreter?" initiative on social media. This is a campaign that involves lobbying to ensure UK Government provide a RSLI in-person when delivering the daily briefings regarding COVID-19. It is currently on-going and there has been much going on on social media.


We know that you may be concerned about how the COVID-19 pandemic will impact on your need to practise safely and your ability to work.

As the national regulator, it is our role to provide guidance on how the Code of Conduct operates on areas of practise. This is especially the case now as working conditions and the commercial landscape have changed significantly and very quickly under COVID-19. We have responded to the need for specific areas of guidance from individuals and from professional associations. Just in case you missed it, you can find our general guidance here and specifically on Online Platforms and Confidentiality here.

We will continue to develop further guidance as the need arises so you can be confident you are practising within the Code in these changed times. If there is an area of the Code you need guidance on, please get in touch with us at:

We advise everyone to follow the latest advice from government about COVID-19 and we will continue to be here to support you in these testing times.

Please stay safe in person and in practise.


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